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Late last week, there was a Dell firmware vulnerability reported on their devices. Specifically, four identified vulnerabilities allow attackers to fully take over devices because of a buggy update process.

While this is a Dell issue today, the reality is that any software has the potential to make your otherwise secure infrastructure vulnerable. So, three questions to ask your IT manager or outsource provider:

  • Are new devices completely “wiped” of pre-installed software before they are used? If no, uninstall these types of firmware right away, and implement a new policy and process to ensure this happens in the future.
  • Are updates to any approved software managed by your IT team i.e. tested and considered before deployed? If no, establish a new policy and process to do this rather than allowing automated updates.
  • Do staff have access rights to install additional software on their devices? If yes, it’s time to take back control. All software applications should be under the direct control and decision of the appropriate manager(s) to reduce risks.

While we can’t avoid every possible security risk from occurring, these are some simple actions that can and should be deployed to protect your Not for Profit organisation.

And regarding the current Dell firmware vulnerability issues – if for any reason your team cannot delete existing firmware right away on all impacted devices, then make sure that everyone downloads the latest Dell patches (yes, this one time) to minimise your risks until this can be done.

Tammy Ven Dange is a former charity CEO, Not for Profit Board Member and IT Executive. Today she helps NFPs with IT decisions.

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