IT Project Reviews
IT Project Reviews
Independent advice when your technology project isn’t going to plan.
Technology projects don’t always unfold the way Not for Profits expect.
- Budgets grow.
- Timelines slip.
- Staff lose confidence in the system.
- Or the new solution simply doesn’t deliver the benefits that were promised.
When that happens, leadership needs clarity quickly.
I help charities and associations step back and understand what’s really happening inside a project, what risks remain, and what practical steps can get things back on track.
This is not about blame. It’s about diagnosing the problem and protecting your investment.
Does this sound familiar?
Many organisations contact me when they start seeing warning signs like:
- The implementation is taking much longer than expected.
- The vendor keeps asking for additional scope changes and budget.
- Staff say the system is too complicated or not meeting their needs.
- Reporting or integrations are not working as expected.
- Leadership is unsure whether the project will succeed.
- The system has already gone live but is creating significant operational problems.
By the time these issues surface, it can be difficult for internal staff to objectively assess what is really happening.
That’s where an independent review can help.
What I review
Depending on the situation, a project review may examine:
Project governance
- Are the right decisions being made at the right level?
- Are executives receiving clear information about risks and progress?
Scope and requirements
- Were the organisation’s real needs clearly defined?
- Has the scope changed during the project?
Vendor performance
- Are the implementation partners delivering what was agreed?
- Are change requests reasonable and justified?
Solution design
- Is the system being configured in a way that supports the organisation’s operations?
- Are integrations, reporting and workflows designed appropriately?
Adoption and change management
- Are staff prepared to use the system?
- Are training and process changes being managed properly?
Remaining risks
- What risks still exist for the organisation?
- What should leadership do next?
When organisations usually request a project review
I’m often brought in at one of three stages:
During implementation
When leaders feel uncomfortable about how the project is progressing and want an independent assessment before further money is spent.
Before go-live
When the organisation wants confidence that the system is actually ready to launch.
After implementation
When the system is live, but the expected benefits have not materialised.
What you receive
After reviewing the project, I provide a plain-English report for executives and boards that typically includes:
- Key findings about what is working and what isn’t.
- Clear explanation of the root causes of issues.
- Practical recommendations to reduce risk.
- Options for remediation or next steps.
- Advice on how to reset governance and decision-making
The goal is simple: Help your organisation move forward with confidence rather than uncertainty.
Independent advice you can trust
As an independent advisor:
- I do not take commissions from software vendors or partners.
- I do not manage or implement systems myself.
- My role is simply to help your organisation make better decisions
That independence allows leadership to get an honest, objective assessment of the situation.
Tell me more
If you’re concerned about the progress of a technology project or if a recent implementation hasn’t delivered what you expected, a short conversation can help clarify whether a review would be useful.