IT doesn’t have to be so complicated or scary, but it can seem like it if you don’t have any experience in this area. My goal is to make this subject easier to understand so that you can make better decisions for your organisation’s IT investments.
Here is where I share free resources to help you and your organisation – all IT in Plain English.
How to waste time (and money) with requirements gathering for a new system
Vendors see it all the time – detailed requirements gathering that’s a complete waste of time for Not for Profits.
When IT vendors behave badly during a procurement process
While most IT vendors are as professional as you would expect, I’m constantly surprised to see some behave badly during a procurement process. And unfortunately, it happens a lot more than people realise.
What is technical debt?
While it may not appear as debt on the balance sheet, technical debt will eventually show itself as a major capital expenditure or expense.
Why out-of-the box Commercial CRMs don’t work for Not for Profits
Why out-of-the box Commercial CRMs don’t work for Not for Profits regardless of their price tag or general popularity,
Why the greatest CRM can still fail to meet your needs
I regularly help NFPs choose a new CRM for their organisation. And too often, I find the greatest CRM can still fail to meet their needs.
Bond CRM
Tammy Ven Dange of Roundbox Consulting chats with David Hickling, the co-founder and director of Bond Software Group about the company and their Bond CRM for Membership Associations.
Upbeat – Association CRM by Professional Advantage
Tammy Ven Dange of Roundbox Consulting chats with Dennis Dalla Costa of Professional Advantage, about the company and their Association CRM solution called Upbeat.
Episode 34: Susan Davidson of the Australian Diabetes Educators Association
In this episode of Executive with a Cause, host Tammy Ven Dange chats with Susan Davidson, CEO of the Australian Diabetes Educators Association (ADEA).
Episode 33: Olivia Thornton of Cricket ACT
In this episode of Executive with a Cause, host Tammy Ven Dange chats with Olivia Thornton, CEO of Cricket ACT.
Buyer Beware: 12 CRM vendor risk signs you should know BEFORE buying
Time and time again, I see vendor risks through the selection process that may be less obvious to the average staff member in the Not for Profit. So, here’s a list to get you started if you are considering a CRM.
Why are ransomware attacks increasing?
In today’s episode of IT in Plain English, Tammy Ven Dange answers, “Why are ransomware attacks increasing?“
Episode 32: Chris Hatherly of Academy of the Social Sciences
In this episode of Executive with a Cause, host Tammy Ven Dange chats with Chris Hatherly of the Academy of the Social Sciences in Australia.
What are the technology requirements for shared services in Not for Profits?
Technology requirements for shared services are rarely the first thing Not for Profits consider for such business model changes.
Episode 31: Simone Clarke of UN Women Australia
In this episode of Executive with a Cause, host Tammy Ven Dange chats with Simone Clarke, the CEO of UN Women Australia.
Not for Profit Takeaways from the Salesforce World Tour – Sydney 2023
Here are my key takeaways for my Not for Profit clients, and those in the sector from the Salesforce World Tour – Sydney 2023.
What is the cost of a new CRM?
It’s often a big mystery when researching the cost of a CRM or Customer Relationship Management system. Vendors rarely make their prices visible upfront. Instead, they force you to contact them directly to ask, “What is the cost of a new CRM?”
Why you need to budget for a CRM business administrator
Many Not for Profits will consider a CRM business administrator as a “nice to have” role. However, if you consider the importance of your CRM in generating revenue and delivering your services and communications, the business case may be much stronger than you realised.
Are 3rd party cloud software vendors adding cybersecurity risks to your organisation?
Tammy Ven Dange answers the question, “Are 3rd party cloud software vendors adding cybersecurity risks to your organisation?”
Episode 30: Bill Patrick of The Outback Car Trek
In this episode of Executive with a Cause, host Tammy Ven Dange chats with Bill Patrick, CEO of The Outback Car Trek.
Does it matter which Microsoft 365 license we buy?
In today’s episode of IT in Plain English, Tammy Ven Dange answers, “Does it matter which Microsoft 365 license we buy?”