“Manual processes are killing your staff,” I told a new client after completing staff interviews for a current state review of their technology. “I know, but we don’t know how to fix it,” he replied, clearly frustrated. Their staff loved the mission and their...
I’m worried that too many IT vendors are still not meeting the most basic cybersecurity requirements. This week, the US Federal Trade Commission ordered Blackbaud, the owner of popular fundraising CRM platform Raiser’s Edge, to change its cybersecurity practices...
It’s the end of month again, and your staff sigh at the thought of having to put together the monthly reports. Why is reporting so hard for Not for Profits? Well, in reality, this is not just a problem for Not for Profits. I’ve seen the piles of spreadsheets that...
Last week Microsoft released Copilot Pro, their AI product now available for most users. So, should your Not for Profit invest in Copilot Pro now? Before this, it was only available for large enterprises with 300 or more licenses. The new license embeds AI...
It happened again just before Christmas. Another Not for Profit (NFP) reached out to me for some advice in choosing a CRM. Unfortunately, they had already gone through this process TWICE in recent times. So why did they fail before? TWO REASONS: The first time, they...
Will your Not for Profit be denied cyber insurance? Cyber insurance is an important risk mitigation strategy for Not for Profits as cyberattacks continue to rise. This insurance provides financial coverage for data restoration, business interruption, regulator...
