Some IT vendors treat customers like hostages, “Move to our new solution, or you’ll be vulnerable to system issues and cybersecurity risks.”
When IT vendors treat customers like hostages
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3 Signs of Business Continuity Risk Caused by Vendors
A while ago, I was asked to evaluate a number of software vendors in a Not for Profit social services subsector. The problem was that every vendor I was asked to evaluate showed serious signs of business continuity risk for providers
When Vendors Sell Overcustomised CRM Solutions
What happens when an IT vendor convinces you to buy their overcustomised CRM solution when another vendor’s solution already meets your needs?
My big pet peeve with software vendors
My pet peeve is when software vendors purposely use vague language because they don’t want to lose a potential client. Still, this does a complete disservice to Not for Profits, which are usually on tight budgets and don’t often have strategic IT expertise in-house.
Beware: Some IT Vendors are not meeting the most basic cybersecurity requirements
In the last 12 months alone, I have interacted with multiple IT vendors that failed to meet the most basic cybersecurity requirement.
Why you need a vendor-agnostic consultant to help you choose software
Why your Not for Profit really needs a vendor-agnostic consultant to help you choose software
When IT vendors behave badly during a procurement process
While most IT vendors are as professional as you would expect, I’m constantly surprised to see some behave badly during a procurement process. And unfortunately, it happens a lot more than people realise.
Buyer Beware: 12 CRM vendor risk signs you should know BEFORE buying
Time and time again, I see vendor risks through the selection process that may be less obvious to the average staff member in the Not for Profit. So, here’s a list to get you started if you are considering a CRM.