Ultimately, a business case should be written with the decision makers in mind – usually a Board, as in the case of Not for Profits. Understanding what their motivations are make it easier to frame the reasoning in your document.
Vendors see it all the time – detailed requirements gathering that’s a complete waste of time for Not for Profits.
I regularly help NFPs choose a new CRM for their organisation. And too often, I find the greatest CRM can still fail to meet their needs.
Time and time again, I see vendor risks through the selection process that may be less obvious to the average staff member in the Not for Profit. So, here’s a list to get you started if you are considering a CRM.
It’s often a big mystery when researching the cost of a CRM or Customer Relationship Management system. Vendors rarely make their prices visible upfront. Instead, they force you to contact them directly to ask, “What is the cost of a new CRM?”
In today’s episode of “IT in Plain English,” Tammy Ven Dange answers, “When should you use a RFT process to procure IT equipment or services?”
In today’s episode of “IT in Plain English,” Tammy Ven Dange answers the question, “What criteria should I use in choosing a CRM or Customer Relationship Management system?”
While it’s common practice – the RFT process is usually unnecessary for Not for Profits. In fact, I believe it fails NFPs most of the time.
While it’s common practice – the RFT process is usually unnecessary for Not for Profits. In fact, I believe it fails NFPs most of the time.