“Why did you ask for a Rolls Royce CRM when you could only afford a Kia?” This was a question I asked a Not for Profit recently after they told me about their failed CRM procurement process. They spent months documenting their requirements with a consultant only...
In a recent Not for Profit webinar with Chloe Devin of WebVine, Tammy Ven Dange of Roundbox Consulting was asked: “What is the #1 Mistake with Digital Transformations by Not for Profits?” Here is her advice to avoid this same mistake with digital...
In a recent Not for Profit webinar with Chloe Devin of WebVine, Tammy Ven Dange of Roundbox Consulting was asked: “What if your Not for Profit cannot afford to upgrade your IT systems?” Here is her advice and also more about preparing a business case for...
I was speaking at a conference last week in Sydney. “What’s the business case for a new CRM?” asked a Not for Profit executive in the audience. “The business case is usually additional revenue growth for a CRM, but frankly, most business cases are ultimately a waste...
I spend most of my workday interacting with IT vendors on behalf of my Not for Profit clients. In a busy month, I could have 1-2 concurrent procurement processes in progress, with others projects being scoped and/or in the design phase. While most IT vendors are as...
Technical debt. It’s a word that should be used more often by Not for Profits, who have not strategically invested in their IT infrastructure over the years. In plain English, technical debt is the additional cost that’s created when an organisation chooses a...
