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When Not for Profits make lousy IT investment decisions

When Not for Profits make lousy IT investment decisions

Oct 16, 2025 | IT Budgets, IT in Plain English, IT Investment, IT Procurement

Over the last few years, I’ve helped way too many associations and charities fix lousy IT investment decisions. My definition of lousy in this case is defined as “cumbersome” – the complete opposite of a mission enabler. Systems like this require...
When your NFP’s tech is so bad, good staff quit

When your NFP’s tech is so bad, good staff quit

Sep 26, 2024 | IT in Plain English, IT Investment, Strategy

Good team members want to do their jobs well and support the mission, but it’s a difficult ask when they’re having daily fights with bad tech. “We have to change our CRM soon or my best staff member is going to quit.” This an unfortunate comment I hear from Not for...
When technology constraints prevent additional revenue streams in your NFP

When technology constraints prevent additional revenue streams in your NFP

Sep 18, 2024 | IT in Plain English, IT Investment, Strategy

Is the technology in your Not for Profit preventing additional revenue streams? Organisations are under increasing economic pressure to diversify their income. Costs are going up, and current revenue is flat or perhaps decreasing. So, when an organisation considers...
Why software subscription fees are increasing by 10% or more

Why software subscription fees are increasing by 10% or more

Aug 21, 2024 | IT Budgets, IT in Plain English, IT Investment

Does it feel like your software subscription fees are out of control in your budget? If yes, there’s a good reason for that. Traditionally, software companies have a CPI increase in their subscription prices each year. With inflation just below 4% for both Australia...
How tech impacts payroll compliance for Australian charities

How tech impacts payroll compliance for Australian charities

Aug 14, 2024 | HR systems, IT in Plain English, IT Investment, Payroll systems

Payroll compliance is incredibly difficult for many charities in Australia. Last year, aged care provider, Southern Cross Tasmania recognised they underpaid their staff $6.9 million over the past 7 years. Recently World Vision Australia back paid $6 million in...
When IT vendors treat customers like hostages

When IT vendors treat customers like hostages

Jul 16, 2024 | IT in Plain English, IT Investment, Vendor Management

As Not for Profits increasingly rely on 3rd party applications, some IT vendors treat customers like hostages. This week Microsoft announced that they would retire their Fundraising & Engagement (F&E) solution on Microsoft Dynamics 365 in 2026… without...
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