Your organisation probably sucks at change management. I can confidently say this because almost all Not for Profits I’ve worked with don’t do it well, especially regarding a technology or system change. Let’s start with the definition as change management is a pretty...
I have a major pet peeve with software vendors, particularly those that service Not for Profit clients. And it’s so bad that I think it’s time to say something about. First, let me set the scenario of a conversation I had last week. I was speaking to the CEO of an...
“Manual processes are killing your staff,” I told a new client after completing staff interviews for a current state review of their technology. “I know, but we don’t know how to fix it,” he replied, clearly frustrated. Their staff loved the mission and their...
Can you write us a RFT?” This is often what Association executives ask me in our first conversation. When I say “NO,” they’re puzzled. How else will I help them make good IT investments without a Request for Tender (RFT) and still get board...
Regardless of the project I do for a Not for Profit, I always perform a Current State Analysis at the beginning. The results usually surprise the Executives. This is especially true regarding the number of manual processes their staff do on a day to day basis. The...
